What our customers say
By using the HiSklls simulator, we find that new employees are more comfortable and confident than what we have accomplished with standard training, and our experienced operators get to train in a realistic way to maintain and improve skills.
Lena Ailin Heimvik
Head of the Prehospital Department, Stavanger University Hospital, Norway
By using the HiSklls simulator as part of our training, new operators will develop the skills required in order to handle the most critical situations by the time they answer their first emergency phone call, where people would need immediate help.
Ole Laulund
Manager at The Emergency Medical Dispatch Centre in the Region of Southern Denmark
As one of the largest health and emergency call control centers, we have included HiSklls as a pilot project in our curriculum and thus have an optimal step between training in the training control center and practical instructions directly at the desk.
Bernhard Eisenbock
Head of Training at Notruf Niederösterreich
One of the great features of the program was the ability to create “pit-falls” and then have the scenario play into that. For example: one of the calls that I created was specifically made to test the calltaker’s “active-listening” skills. The caller was giving numerous answers to upcoming questions and I wanted to see if the calltaker would skip those questions (because the answer was already spontaneously given by the caller) or if they were only listening to the answer to the specific question that they just asked.
Wesley Buttars
Supervisor & Trainer, The Woodlands Fire Department
